Transaction Instructions and Forms

ONE Canadian Equity Portfolio; ONE Canadian Corporate Bond Portfolio; ONE Canadian Government Bond Portfolio; and ONE Money Market Portfolio

a) FAX - Investor sends the completed transaction form directly to:

  • CIBC Mellon: 416-643-3655
  • Alternate: 416-643-3616

b) EMAIL This option must be enabled by the investor and instructions must come from the email address of a valid signing authority as provided to ONE Investment.

  • Investor sends the completed transaction form to: RKAccountAdmin@cibcmellon.com
  • Note: Investment instructions received after 4:00 pm EST are processed for the next business day
  • To receive an automated confirmation receipt, please add a read receipt option to your email

ONE High Interest Savings Account (HISA)

EMAIL - This option must be enabled by the investor and instructions must come from the email address of a valid signing authority as provided to ONE Investment.  
 

  • Investor sends the completed transaction form directly to LAS: HISAone@las.on.ca
  • Note: Investment instructions received after 12:00 noon EST are processed for the next business day
  • Deposit and withdrawal transactions can ONLY be completed by EMAIL
  • Please allow 2 to 4 business days for the transaction to be successfully completed as all transactions are subject to clearing requirements.

Download Forms

ONE HISA - Deposit Instruction Form
ONE HISA - Redemption Instruction Form
ONE Investment Deposit Instruction Form
ONE Investment Redemption Instruction Form
ONE Investment Transfer Instruction Form